Installation and in-flight orders
- COVID-19 Special Precautions
- COVID-19 impact to Openreach full fibre broadband orders - March 2021 update
- Pre-orders
- Brand new full fibre installation process
- Full fibre migration process
- Full fibre remote activation
- Full fibre connection (new build home)
- Giganet FTTP full-fibre network capacity issue
- Openreach FTTP lack of usable fibre capacity
- Changing your installation date
- Abortive Engineering Visit
- Additional Installation Charges
- Order exceptions