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Installation and in-flight orders

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  • COVID-19 Special Precautions
  • COVID-19 impact to Openreach full fibre broadband orders - March 2021 update
  • Pre-orders
  • Brand new full fibre installation process
  • Full fibre migration process
  • Full fibre remote activation
  • Full fibre connection (new build home)
  • Giganet FTTP full-fibre network capacity issue
  • Openreach FTTP lack of usable fibre capacity
  • Changing your installation date
  • Abortive Engineering Visit
  • Additional Installation Charges
  • Order exceptions
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