Battery backup for full fibre services and router

Giganet now makes available to order for new and existing customers battery backup power supplies that will keep your broadband running for up to an hour in the event that you lose mains power.

The battery backup unit is a small replacement power supply for both your Openreach ONT and UltraHub router.

There are two separate units (identical), that will each connect to the Openreach ONT and the UltraHub router. Therefore we provide two.

How to order battery backup power supplies

New customers

On the 2nd page of the order portal - Add ons - please scroll down to the bottom and select the battery backup option to your basket.
This will add 2 x battery backup power supplies to your basket.
These will be shipped to your address with your router.

Existing customers

- - Please contact us, and we'll raise a manual order.

Price

New customers:

£45 inc VAT for 2 x battery backup power supplies (you require two for the Openreach ONT + UltraHub router).
£0 delivery charge

We're able to save money by shipping the power supplies with your router, so there is no additional delivery charge.

Existing customers:

£45 inc VAT for 2 x battery backup power supplies (you require two for the Openreach ONT + UltraHub router).
£9.95 inc VAT delivery charge

How to install

Locate the Openreach full fibre ONT and Giganet UltraHub router.
Unplug both their power supplies and disconnect from your mains sockets.
- You should now have two free available mains sockets
Unbox and plug the two battery backup power supplies into the mains power sockets that have just been freed up.
Once the battery backup supplies are powered up (green light flashing/solid), connect the other end to the Openreach ONT and UltraHub router.

LED status indicators

Green flashing: Charging
Green solid: Fully charged
Red: Fault

Battery Backup Runtime

The battery backup power supply should provide up to 1 hours worth of battery backup for your full fibre service.

If you consume our Giganet Phone service, and you are using a standard (unpowered) analogue phone, then this will also be protected.

The actual runtime will depend on your usage of the full fibre service however. If you are connecting a lot of devices to the router, either wired or wireless, using the internet a lot, or using the Giganet Phone service, then your actual runtime may be lower.

If you are a Giganet Phone customer, and maintaining the longest uptime possible for this, then we recommend you disconnect all devices from the internet, do not use the internet, to lower the power utilisation and prolong the battery life.

Giganet Phone Considerations

If you have a standard analogue phone connected to the Giganet UltraHub router, one that is unpowered, then this shall continue to function during the power outage whilst the battery backup power supplies are powering the Openreach ONT and UltraHub router.

However if you have a powered phone connected to the UltraHub router, such as a DECT cordless phone, then this will not work in the event of a power outage.

Technical Specification

Replaces the existing power supplies for the Openreach full fibre ONT and Giganet UltraHub 2 router
Built in lithium Ion (Li-ion) battery
Auto start
Cold start
Regulated DC-power output
High efficiency
LED multicoloured status indicator
Built in 6kV surge supression
Overload and short circuit protection
Battery over-charge and discharge protection
2 metre cord
2.1mm jack (fits the Openreach ONT and UltraHub router power input socket)