Home Fibre on Demand (FTTPoD or FoD)

Giganet can offer FTTP on Demand or Fibre on Demand, from the following "parent" and "child" exchanges. If you are not nearby to one of these locations, sadly we cannot provided FTTPoD.

• Basingstoke, including:
  • Dummer
  • Hartley Witney
  • Hook
  • Long Sutton
  • Monk Sherborne
  • Oakley
  • Odiham
  • Overton
  • Preston Candover
  • Turgis Green
• Salisbury, including:
  • Alderbury
  • Broadchalke
  • Coombe Bissett
  • Downtown
  • Farley
  • Idminston
  • Martin Cross
  • Middle Woodford
  • Stapleford
  • Sixpenny Handley
  • Whiteparish
  • Wilton
  • Winterslow
  • Wylye
• Winchester, including:
  • Alresford
  • Harestock
  • Itchen Abbas
  • Michledever
  • Owslebury
  • Sparsholt
  • Sutton Scotney
  • Twyford

This is due to Giganet unbundling the "parent" exchanges and we can directly deal with Openreach to order FTTPoD.

National FTTPoD across the rest of the UK

Sadly we cannot offer FTTPoD nationally anywhere else in the UK due to supplier restrictions.

What is FTTPoD

FTTP stands for Fibre to the Premises. Full Fibre broadband is the 'very best' in broadband technology where a full-fibre service is installed into your home. There's no copper in part of the delivery like FTTC/ fibre to the cabinet, or like Virgin Media's coax cables.

As the name implies, Fibre on Demand is demand-led where a customer can order a Full Fibre broadband service if this is not natively available at their address. For instance, Full Fibre is available to homes in the town or city, but not on your street, or not at your address. When you place an order for Fibre on Demand, full-fibre infrastructure will be built to your property from the nearest existing fibre infrastructure.

Fibre on Demand comes at a price however, as the costs to lay fibre in the ducts in the ground, or overhead, install new chambers in the pavement or roads, install the various connection points, splitters, the labour costs, and everything else that is required to provide a connection is onwards passed to you as a cost.

So Fibre on Demand is not a cheap solution. However it may be for some the only solution to getting an improved fit-for-purpose connection.

If Fibre on Demand is available at your address, then we can firstly work out the cost to install the fibre infrastructure to your property as part of a desktop survey.

Alternatives to Fibre on Demand

If you live as part of a community of houses and the majority all would love a Full Fibre connection, you could consider registering for an Openreach Community Fibre Partnership. The process is similar to Fibre on Demand, however Openreach will work with your local community to devise the scheme, there are minimum numbers that would need to participate, you may be able to use vouchers to pay for the infrastructure costs.

If you do complete the Community Fibre Partnership, then you are free to choose an Internet Service Provider - and Giganet can help here. Once the infrastructure has been built, your address will show up as being able to receive a full fibre service from our website, and you can order one of our products. Depending on where you are located determines the specific rental and installation pricing.

Fibre on Demand Pricing

Fibre on Demand Set up costs

If your current broadband connection routes back to one of the locations listed at the top of this article, and you'd like to find out whether you can get FTTPoD, please contact us.

By way of a warning before you do get in touch, Fibre on Demand installation is not generally cheap. The installation pricing is worked out bespoke based on where your property is based to the existing nearby fibre assets that it would join with.

Therefore if you happen to be very close to the existing fibre infrastructure, then the set up costs can be lower and less than £5,000 - 10,000. If you are miles away from this infrastructure, then the set up price may run into multiple £10,000s.

By way of setting expectations however, it's rare to see Fibre on Demand for less than £2,000 set up.

Fibre on Demand grant funding the set up costs

There are various Government initiatives that are helping people with the installation costs associated with installing full-fibre gigabit capable broadband.

Please see our Rural Gigabit Voucher Scheme page for further details, eligibility and criteria.

Fibre on Demand monthly rental costs and packages

The good news with Fibre on Demand is that the monthly rental pricing is the same as other Full Fibre broadband pricing. You are not penalised on the ongoing rental costs just because you ordered the service as a Fibre on Demand type.

In this case of Giganet, our Local UltraBEAM pricing applies.

Since September 2020, we can now offer Full Fibre speeds of up to 1Gb/s (900Mb/s). 

Fibre on Demand Lead time

FTTPoD is one of the more complicated and bespoke services available, and therefore there is no fixed guaranteed lead time. However from experience, and to set expectations, the lead time can run into many months, upwards of 100 working days and beyond.

It's been known that orders can take over a year to be installed.

Many factors particularly outside of the control of Giganet, Openreach or their contractors, such as traffic management, and street work permits and where required, agreeing third party wayleaves, can all have the effect to delay the installation.

Who's Fibre on Demand recommended for?

• patient and desperate folks!
• those who are prepared to wait for the connection (lead time can be upwards of 100 working days, however some case studies in the UK have taken 1-2 years!)
• are not considering moving property anytime soon (certainly not within 2 years, as the install can be so long, you'd need to ensure you're around to use the service)
• that don't appear to be in a region where a native FTTP deployment has been announced or is likely to be rolled out 'for free' anytime soon
• desperately need a better internet connection and have no other choice
• can't make do with other solutions, such as 3G/4G/5G mobile or satellite broadband
• there's not 'alt-net' such as a fixed wireless or rural Full Fibre provider nearby

Process of going ahead with Fibre on Demand

1. Desktop survey:
   • Free obligation desktop survey results which give a good guide as to what the upfront installation costs will be. There is no order obligation at this point.
   • We'll only be able to share with you rough ball park install pricing at this point. This ball park pricing could be massively inaccurate though, as Openreach's records can be a tad wrong in many part of the country.
2. On-site survey & 'pre-order'
   • A no-obligation order is placed against the Full Fibre package you require.
   • A £300 inc VAT non-refundable survey is charged immediate on order.
   • Once the survey results come back, a fixed-price installation charge is provided.
   • You decide whether you wish to continue and accept the charges, or cancel without penalty, apart from the £300 inc VAT non-refundable survey charge.
3. Installation confirmed
   • If you accept the on-site survey results and charges, then we will send a revised contract to cover the upfront set up charges and the monthly package you will go for.
   • If you have opted to use the Rural Gigabit Voucher Scheme, then we will apply and incorporate the voucher into the contract and proposed charges to minimise the impact to you.
   • A non-refundable deposit of between 50-100% will be taken before order depending on the charge. If a grant is being used, and you are due a refund, we'll process this after the grant has been paid.
4. Installation
   • The installation works then take place and cannot be cancelled once commenced, hence the deposit is non-refundable.
   • As Fibre on Demand is a bespoke service, the lead time can be upwards of 100 working days, but could be considerably longer.
   • There is no service level on the lead time, and no compensation or recourse is possible for the length of time it takes.
   • This can be extended and delayed based on many factors, particularly outside of the control of us, Openreach or their contractors, such as traffic management, and street work permits and potentially agreeing third party wayleaves.
   • However, if there is nearby Full Fibre, and there aren't many issues, then the installation could take place within 6 months.
5. Go-live:
   • Once the Fibre on Demand infrastructure works have completed, it's time for your connection and go-live.
   • Once completed, you shall be charged the full remaining balance for the installation, less any voucher contributions and deposit payments.
   • Your service rental charges and minimum term will commence from service activation.