UltraBEAM is the name of Giganet’s full-fibre FTTP home broadband connections.
Unlike other providers who may advertise ‘Fibre broadband’, Giganet’s UltraBEAM services are full-fibre to your home.
|Type of connection||Full-Fibre (FTTP)|
|Availability||Approximately 2.6 million premises across UK (as of May 2020)
(rising by around 40,000 premises each week)
|Underlying infrastructure provider||Openreach|
|Lead time||10 - 15 working days from order|
|Data usage limits||
Unlimited - fair and acceptable usage policy
|Traffic management in Giganet's ISP network||
|Telephone line included||
UltraHUB 2 router supports upcoming Giganet Voice (VOIP) service.
|Pricing||Run an availability check & get our latest pricing|
|Included router||UltraHUB 2 - Data sheet|
|Ability to use your own router?||Yes - further details|
|Penalty for early exit||
|Prohibited on home connections||Hosting servers or services remotely for third parties (non household/family) to access.|
Our UltraBEAM full-fibre broadband services are not affected by the length of your line like other copper-based broadband services. Therefore we advertise the same anticipated speeds against all our UltraBEAM services to all customers, no matter where you are based.
Regulations by Ofcom (the UK telecoms regulator) require us not to quote 'up to' or other hypothetical but rarely achievable speeds. Therefore our 'anticipated speeds' are just that - it's what we'd expect to be able to provide to you, most of the time, at your specific address, on that specific service.
|Service||Anticipated download speeds||Anticipated upload speeds|
These anticipated speeds are measured from a computer hard-wired with an Ethernet cable into our router, testing to a speed test server that has sufficient bandwidth to report the high speeds. Clearly, if you are testing on an old laptop, on WiFi, many rooms away from the Wi-Fi router, and to a speed test server that is pretty ropey, then physics and logic just means that the speeds will be lower!
There may be occasions where due to local network capacity, and peak periods, the speeds may be lower than what we anticipate. This is where we provide a speed guarantee to provide a minimum guaranteed speed level that you should always achieve.
Giganet voluntarily provides an added "speed guarantee" for our Home UltraBEAM services.
Please see our Speed Guarantee page for further information.