If you have moved into a new build home, then you may find that the developers have worked with Openreach to install the very best type of broadband technology - full-fibre or FTTP.
Many new builds today are not being connected with the older copper wiring, and therefore you have to have a full-fibre connection if you want broadband.
Optical Network Termination Equipment
As part of the Openreach full-fibre FTTP broadband infrastructure in the new development you have moved into, Openreach will have installed a device called an ONT - or Optical Network Termination device.
This is a small box, almost resembling a router, is powered by the mains, connects to a full-fibre optical cable that routes to the fibre exchange nearby, and has a Ethernet port ready to connect to the broadband router.
Giganet is able to remotely activate our UltraBEAM full-fibre broadband services quickly, assuming the ONT is connected, powered on, and there are no other unforeseen issues.
"What is an ONT?"
ONT stands for Optical Network Termination. It's the device which converts the optical fibre connection that runs from your home to the nearby fibre exchange, to an Ethernet connection that can be connected to your Wi-Fi router.
Below you will see two types of ONT. On the left is an Huawei ONT. On the right is a Nokia ONT.
Depending on the fibre exchange and the equipment Openreach have used in the area will determine which ONT you have.
"Is there any difference between the ONTs?"
The main differences will be size and appearance. There is no performance difference between the Huawei and Nokia ONTs.
"I'd like the smaller ONT, is this possible?"
No, the ONT is dependant on the vendor that Openreach have used in your area and connected to your property. Therefore if the vendor is Huawei, then you can only use a Huawei ONT. Vice versa with Nokia.
"What's the lead time for activation if the ONT is in place, powered on, and connected?"
The standard lead time is around 5-10 working days from order.
"Do I need a router as well as the ONT?"
Yes. The ONT is the device that converts the optical fibre connection that routes into your home into an Ethernet connection that connects to your Wi-Fi router.
The ONT is not a router, firewall or Wi-Fi access point or any combination of these.
"I have an Openreach full-fibre service in my home, but the ONT is missing, broken, won't power on?"
For these instances, your activation may be delayed until such time that a replacement ONT can be provided by Openreach. This will be scheduled and organised via us. A slight delay may be encountered if this scenario presents.
This will also usually necessitate a visit from an Openreach engineer to fit the ONT and confirm it's linked to the fibre exchange okay. Therefore these types of orders may not be completed fully-remotely and you may be required to be present on the date to allow the Openreach engineer access.