Home Broadband Router Options

Giganet provides a FREE Wi-Fi 5 enabled router for all our home FTTP full-fibre broadband connections.

The router is plug & play with the full-fibre FTTP service that we'll organise. What this means is that your router will be pre-configured the username, password, and other configurations specific to your service and account so that all you need to do is connect it to the FTTP full-fibre ONT that was installed by the fibre engineer.

Router Performance

The router is capable of supporting speeds of up to 1Gb/s down and up, and if you have a support Wi-Fi 5 (802.11ac Wave 2) connected device, and have a good signal, you should be able to get the same speeds as connecting via a hard-cabled Ethernet connection to the router.

Home Broadband Router Specification and Datasheet

More information about the Wi-Fi router and the datasheet can be found here.

FAQs

"Can I use my own router"?

Yes you can, however please note that we cannot provide any support on your own router. If you have any difficulties setting it up, configuring the Giganet service credentials, or anything else relating to your router, please refer to the manufacturer or other technical support.

"If I use my own router, what compatibilities are required?"

• Ethernet WAN port that supports 1Gb/s connections
  • The FTTP service installed by the engineer will feature an ONT (optical network termination) device, and this has an Ethernet port which needs connecting to your router's Ethernet WAN port.
• PPPoE authentication support (username & password)
• It can support the bandwidth (speed) of connection you have ordered, (i.e. it's powerful enough for a full-fibre FTTP connection)
• Any other features, Wi-Fi support you may required

"If I use my own router, do I get a discount off the activation/set up fee?"

No. Giganet's activation fee covers many aspects of the service set up and activation, including third party supplier costs to activate your service. The activation/set-up fee we charge is not exclusively used for the router.

"If I use my own router, what happens with the one that you provide?"

Unless you specifically tell us otherwise, we will ship our included router to you as part of the onboarding process. Even if you plan to use your own router, our router can be used as a backup or for any troubleshooting.

If you've asked us not to send out our router after your order, but down the line you decide you'd like our router after all, then please let us know, and we will ship our router to you free of charge. The router we ship at this stage may be different to the model we might have shipped to you at the start, however it will be the current model we're using for your type of service.