What Is A Quick Win?
When an order is placed with Openreach they will carry out a desktop survey. After they have checked their records of the network, they will categorise each order based on the construction work they anticipate will be required to get a premises installed. A ‘Quick win’ is one of the category options they can give and this means that they don’t need to do any new infrastructure build, according to their records, before they blow the fibre into the building.
What Changes With A Quick Win Install?
In scenarios like this, it means a lot of the ordinary stages of the leased line order process can be skipped, so generally a quick win installation should be quicker than other categories. As some of the stages are missed, you may not get all of the same updates from us that others usually would.
Do You Still Have a Site Survey?
In most circumstances a quick win installation won’t require a physical survey before Openreach attempt to install, but sometimes they may decide to survey before. With quick wins, Openreach will arrange for the jointing visit and sometimes the fit and test visit to happen at the time.
The jointing visit is when they will blow the fibre into your premises.
The fit and test visit is when they will install their network terminating equipment and test that the line is performing as they would expect.
Could The Quick Win Category Change?
Sometimes when Openreach come out to carry out the Jointing and fit and test visit they can run into some issues meaning that the category they had previously assigned for the installation might change. To give you an idea of what these issues could be, please see below:
- If they are unable to find the duct lead in to the building. This could potentially be due to the duct being concreted over or if it’s covered by a wall. This would mean that the engineer would need to hand the order back to the planning team and they may subsequently decide that a surveyor needs to be sent out.
- If the site is not ready for the installation. i.e. no available racks for their equipment to be installed.
- If all the information they require is not available to them on the day. For example this may include the building asbestos register to confirm their health and safety.
- Blocked or broken duct/cables, if the engineer can’t resolve this on the day with the equipment they have available they may need to return at a later date to correct it.
If any issues are encountered when Openreach carry out the quick win visit, they will communicate to us that the visit was unsuccessful and what the next steps will be now depending on the issue(s) found. If the order is no longer categorised as a ‘quick win’ then the ordinary leased line order process will be applicable.
What Happens After The Fit & Test Visit?
If the quick win visit is successful then they will hand over the circuit to us, at Giganet, and we will apply the final configurations for you. You will be required to plug in the router we have shipped out to you.
If the quick win visit has been completed before your ‘required by date’ Openreach will wait to hand over the service to us until this date has passed. In this scenario you can request an early handover if this would be preferred.